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Haptic Lab

2021 Holiday Shipping Deadlines & Covid-19 Update

UPDATE 12.20.21 To keep our team safe while local COVID cases spike in NYC, we are winding down activities at the studio for the next two weeks. All orders placed after noon on Monday, December 20th 2021 will be shipped on a weekly basis, with custom quilt orders shipped in 2-3 weeks. Thank you for your patience while our team takes some much deserved time off to rest. If you need help with an order, please message us at info@hapticlab.com and we'll be in touch shortly.

Our studio will reopen on January 3rd, 2022. 

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Shipping carriers are slow during the Holidays!

Once your package leaves our studio, we have no control over how long it takes to get to you. ALL shipping companies are experiencing disruptions in service. Please plan your orders as far in advance as possible to allow for these potential shipping delays. The least expensive services are experiencing the worst delays. We strongly encourage our customers to select UPS ship services this year! 

Order early and be patient. All orders are packed and shipped by us from our Brooklyn studio. We follow strict New York State guidelines to ensure the safety of our team. You will receive a tracking number once your order is packed and ready to ship. Happy holidays, everyone! 

 

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