Haptic Lab

Sample Sale FAQ

Everything you need to know about our

ONLINE SAMPLE SALE

HOW DOES THE SAMPLE SALE WORK?

  • Sign up for our emails to receive EARLY ACCESS

  • You will receive one PREVIEW email with the exact sale drop date and time. 

  • You will receive a LAUNCH EMAIL with a direct link when the sale goes LIVE. The only way to access the sale is via the LAUNCH EMAIL link. 

  • ACT FAST. Just like an in-person sample sale, there are only ONE available of many of the listed items. The sale is first come, first served.

WHAT CAN I EXPECT?

  • SAMPLE- production samples of existing Haptic Lab designs

  • One Of A Kind (OOAK) - Production samples and items that have never been available before on hapticlab.com 

  • Less Than Perfect (LTP) - items with small imperfections 

  • Pages without an acronym after the product name are mint condition items :)

IMPORTANT REMINDERS

  • All items are FINAL SALE and are not eligible for return, exchange or store credit.

  • Absolutely no phone orders or reservations will be accepted. 

  • Please be patient! If you are unable to check out an item, it is likely in someone else’s cart simultaneously. This is a true SAMPLE SALE and many items are one-of-a-kind. Keep hitting that refresh button and remember we are a small team with limited resources to manage large sale events. We always do our best to ensure the sale is conducted fairly. 

  • Please be patient with Sample Sale shipping, and make sure emails from info@hapticlab.com are going to your inbox and not your promotions folder.

@hapticlab for the fun stuff